At Command IT we can offer solutions for the majority of IT issues that may arise with your business. This page offers a summary of common requests and an overview of their solutions. These explanations demonstrate the ‘Command IT’ way of approaching information technology. |
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In today’s internet-everywhere environment a common requirement is to be able to access your information anywhere and anytime. Our approach offers secure industry standard solutions to allow you to access your information no matter where you are.
 VPN's: Secure remote connections across the internet
Virtual Private Networks allow you securely connect your workstation or laptop to the office via a secure connection across the internet. This allows you to interact with the office network just like you are sitting at your desk. Printing, email and file sharing are all possible using this method.
Outlook Anywhere: Use Microsoft Outlook 2003/2007 anywhere!
‘RPC over HTTP’ technology allows you to open outlook anywhere in the world and have it look and function just like you are sitting at your desk. All that is required is an internet connection. Additionally you can access your email via ‘Outlook Web Access’ from any internet connected machine with Internet Explorer, no other software required.
Terminal Servers: Desktop integration and large capacity connections
For the ability to have full desktop integration or larger numbers of connections, a terminal server offers the ideal solution. Any number of employees can connect to a virtual terminal, based at the office. This allows you to access the office environment in full as if you are located there. Almost any business application can be used and almost any office task completed at near full speed.
PDA's and Smartphones: Palm Treo's and IPAQ's
Synchronise your PDA (Calendar, Email and Tasks) with Outlook from anywhere you have an internet connection. This commonly is achieved by using your mobile phone for the connection to your office environment. Be completely in touch, no matter where you are.
Blackberry: Handheld mobile email devices
If being totally in touch with your email is of primary importance then a Blackberry solution might be your best choice. There are a number of possibilities for keeping you in up to date at all times. Call us to discuss your options.
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At Command IT we understand that as your office grows, and more employees are taken on board, the demands on your IT infrastructure can quickly become unmanageable. We can take your IT infrastructure to the next level offering professional industry standard solutions to your needs and budget.
Peers to Peer network migrations: Network getting out of control? Data everywhere?
We can take your infrastructure from several standalone workstations a full server/client based environment. This gives countless advantages for the growing business which allows it to grow from a small business to a larger company without the related IT headaches.
Office moves and migrations: Leave it to us!
As a business grows it will often need to move to accommodate for expansion. You can choose your new office site and leave the rest to us. We will arrange all necessary IT related equipment and installation. We can even help save you money with your phone bill by switching to a better telecoms supplier.
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To keep in touch with your customers needs, your business will often need to be located close to your customers. This often creates challenges for your IT infrastructure as data needs to flow between the office locations. We can solve these issues:
Intersite VPN: Link your offices to improve efficiences
Connect your office locations via a secure link across the internet. This allows you to split your office into regional sections whilst keeping a common infrastructure. Share files with your co-workers in another office directly or print to another offices printer. The options are limitless and the system is very flexible.
Redundant Intersite VPN: Worried about your VPN going down?
Command IT has developed a method for redundant VPN links between offices. Cheap DSL broadband is heavily used in business, but it can be unreliable and should be expected to fail periodically. Even if you have a backup internet connection your intersite VPN will usually not automatically take advantage of this secondary connection, leading to downtime. We can provide a solution for automatic VPN failover between your office locations. Call us for further information.
Terminal Servers: Centrally managed environment for your remote employees
If you have a number of regionally located employees a terminal server can solve your connectivity issues. Employees can connect to a centrally located server using a virtual desktop. They can perform any task as if they are sitting in the office. You can also give your staff flexibility by allowing them to work from home using the same system. Additional advantages include centrally located backups of all data, reduced hardware costs, more security, and centrally managed. This means local branch IT support is minimal
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The amount of data contained within the office can be enormous. This data needs to be easily accessible by users regardless of their location. It also needs to be easily managed by the people who use it, not the IT dept.
Exchange Calendar and Email sharing: Need better access to your Outook data?
Share all your outlook information with the employees that need to access it. A common example is a personal assistant that need to access email and calendar information. Additionally shared departmental calendars and tasks are a common request.
Spam Management:: Too many garbage emails?
Spam now totals to more the 80% of all email traffic on the internet and can waste precious time in an office environment, costing you money. Command IT specialises in handling the spam problem. There are several methods to dealing with spam, call us to discuss your requirements.
Microsoft SharePoint: Need a centralised document workspace?
SharePoint can allow you to centrally located and manage your office documents and information. You can manage your internal workflow, processes and information from a central location using Internet Explorer. All information is securely available both onsite and offsite.
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| Sometimes your business simply doesn't have time to deal with IT issues at all. Command IT can become your virtual IT department and deal with all your technology issues, at a fraction of the cost of employing in-house IT staff. |
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Complete administration of your IT environment from the ground up: Leave it to us!
All requests and problems can arrive through our call centre. If possible we will attempt to resolve the request remotely. Only if this is not possible will we will visit onsite to correct the problem
Regular scheduled onsite visits: Let us come to you
Regular visits to your office can be arranged so that all non-urgent work can be queued and dealt with by our engineer in a timely pre-scheduled manner.
Budgeting and planning advice: Keep on top of your IT needs
We can help with advice about the future of your business and how to plan for the future. This can cover everything in your office from phones to photocopiers.
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